I bought a Jeep from Ontario Auto Ranch and had keyless entry and a backup camera installed. I was from out of state so was a little concerned about not being able to check out the shop prior to having the work done. I initially spoke with Rosa over the phone and she was extremely responsive to my needs. She got back with me concerning prices right away and timing to get all of the work done. John is very good at what he does concerning all of the installations and tech "stuff". Although the install took a little longer than anticipated, he did an excellent job. I would highly recommend S-N-S to anyone needing any accessory added to their vehicle.